This company is an absolute waste of time! We signed up to an iva with credit fix back in April, on the promise that the hassle from our debtors would be stopped withing weeks. Well this didn't happen!! Credit fix assured us they would do a credit check so all our debts were to be included, they never! I was constantly ringing credit fix to question what was happening. Most of their staff are completely useless arrogant and rude. We were having to ring them everyday and tell them that they had missed debts. We were still paying debts as well as credit fix.I was doing all the work contacting debtors and creditfix . (So was pointless being in an iva ) This has been a constant fight since signing up in April, we agreed on the payment plan with credit fix, however they won't let you pay with a direct debit, it has to be with the long card number so basically they can take what ever they want whenever they want, leaving you in an unplanned overdraft! !! Great when you're trying to get out of debt!! I cannot stress to you enough not to use this company, I have been signed off work with stress and anxiety from creditfix, it's a never ending battle with them it is the worst thing we ever did was get involved with them. I would strongly recommend you avoid this company!!! Totally unprofessional in every way. We have never received an apology in any of our complaints. They have wiped our bank account leaving us nothing to live on, and their not open on a Saturday to complain ....How convenient!