Please can some one help me. I am Portuguese National leaving in UK I have been approach by a company that had said they could help me with my debits and They worked with government , Next minute I was told even to lie by the company in order for me to get into IVA at the end they have said that I been passed to creditfix they are experts in dealing with the situation. from the beginning I was told I don't have to pay any fees. When I was passed to creditfix they have sent me a pack to my house I some letter for me to sign I a did and I dint read the full contest because it was so many pages and I beleived what the other company said( No fees) . in October it was my first payment and I was told they would contact all companies and no more call or email. I was happy I few weeks after the same companies still contact me I have contact Creditfix I have told them about the companies contact me . They have ask me the names I have given their name . Three months into IVA the companies are still contact I was getting more frustrating to the point my anxiety have come back I was ring the creditfix the have started tell me well-done you are doing well and half way I keep tell them I wasn't happy with them and I could not understand nothing and I was so nervous about the letter coming I have changed my number because the call I have stared having panic attack and depression. I have contact creditfix for refund the money back they have started saying will not refund the money back because I have sign a contact saying I was willing to pay £2000 for the services I was in shock I have collapse on the street. I have contacted my bank If they could help me recover the money as I have been contacting a few companies to arrange a deal with them. I was even surprised that they only notified my tax credits on the 8th on March after I have complain and report creditfix as fraudsters to my bank. I have asked creditfix to cancel any services or contract with them if I have I was told I have to talk to manager first I received email from the manager explain the concerns they have I have replayed to the email but no one have respond. please if you guys know where I could go to complain and recover the money please help me.