Terrible service. After multiple email messages and phone calls about an order I wished to place and which I required quickly, I was assured the goods I needed were in stock and would be delivered the next working day. Not only did my purchase not arrive the next day, as promised, but not all of the items were included in the delivery, with no explanation as to why, nor any clarification as to when they would follow!
I immediately contacted customer services to address these issues and was met with curt, unhelpful responses. No effort was made to address the issues, and I was left to cover the costs of the return myself, despite the shocking service and unfulfilled promises. I am still waiting for my refund to be processed.
I have not interacted with a worse online retail proposition and would strongly advise online buyers to purchase elsewhere.
1 year ago
CricketDirect has a
3.7
average rating
from
302
reviews
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