If I could leave no stars I definitely would. I purchased a cricut maker 3 just under 6 months ago. However I've had nothing but problems since purchasing. I run a cake business with my machine and have been able to print nothing. This issue has been ongoing and I've called 5 times since I've purchased. The machine will not cut, will not detect the mat, and has had to be rebooted several times now. Even after they replaced the machine the same issue has occurred twice more. Along with the newest issue of requiring a 12x12 mat when I'm already using a 12x12 mat for the design. I sat on the phone with a lady for 54 minutes today deleting and redownloading design space (after asking to speak to a manager at the beginning of the call) to which the issue has still not been resolved. Ive still not spoken to a manager even after waiting for an hour. And literally every time I've called cricut I've been promised a $10 credit towards design space and never received it. If I could get a refund I would. The machine is legit not worth $400+. Not to mention I'm still paying for a design space that I cannot even use. Do yourself a favor and do not purchase.