I have spent over 3 hours just trying to make a purchase with Cricut.com. It was more like a bait and switch situation. I've never purchased with this company and was excited to order my first bundle. After having the constant offers to use my Affirm to pay at zero percent offered by Cricut and through Affirm, I get to check out and it turned into a small nightmare saying you can't use Affirm because it's taking on a $9.95 design space package on to my $362 order. Called and spent an hour with online assistance to be told you really can't use Affirm when they include their subscription with the package. Insane! Don't offer it and don't mislead the public! I had heard horror stories about their customer service and now I understand. They included 0.99 off my order as a 10% discount. I had also subscribed for the $50.00 off first order and never received that either. I just don't want to see other honest consumers be mislead with them.