I placed order for cricut 3 with bundle and access subscription. Received only half of items I should have gotten in bundle. First was told the day after I placed my order, the bundle changed so I wasn’t entitled to those items…then I was told I ordered a mystery box and that is what I should have received. Well, after reviewing my email order confirmation as well as my online account under orders nowhere did it say mystery box I am missing the majority of items that was in a bundle only to be told there was a missing box that got delivered, but that I actually didn’t get it. I am so confused after talking to a customer service representative as well as a lead supervisor, I will not order through this company again I paid over $450 and received partial shipment of what I ordered. At this point I just want to return everything the excitement of creating has disappeared. I have never dealt with customer service that didn’t look to help a customer resolve an issue. I obviously paid for the bundle. I did not get the full bundle was told that I had a missing box, but it was probably delivered at a neighbors house all they had to to keep me happy was simply ship a few items that I did not get in a bundle I paid for horrible customer service. I wish I would’ve read the reviews before I purchased. I see the same reviews with the same complaints that I’m complaining about it’s a shame make sure to let everybody know not to order through this company they don’t stand behind anything. You would think that either in your email confirmation for your order or in their own program that shows your orders. When you login it would give a full description of what was sent to you. No packing slip no description no picture probably because they choose to do this to customers as I’m reading and reviews. Absolutely disappointed!!!!