The poor review is mainly for delivery. On Saturday I got an email saying the package would be delivered within 3 working days. Mon, Tues, Wed went by, no package. Messaged crocus on Thursday enquiring. On Friday the shop below me told me they had my live plants. They'd been sat boxed up in the front entrance of a shop next door to me for 2 days before being passed to them. Why on earth would you leave a parcel with a random neighbour who I havnt given permission for it to be left with?? And why didn't I get told it was there? And why wouldn't the delivery service tell me on the day it's coming that it's coming? Its live plants for god sake! You need a much better delivery system.