I would have given no stars for this company if it had been an option. I bought 3 dormant canna roots from Crocus in February at £7 each. It was clear when only one started to shoot last week (May) that the other two were dead on arrival even though all three were kept in identical conditions indoors. I am an experienced gardener who knows how to follow instructions so the roots were stored in perfect conditions. One of the roots was tiny so I am not surprised it failed. When I complained to Crocus they said that their bulbs/corms/rhizomes were not covered by their warranty. I have therefore wasted £14 of the £21 I spent (plus the p&p). I don’t know how they can get away with this sort of unacceptable service. They said if I had a problem I should have complained within 14 days but how is that possible in February when canna roots are dormant anyway. I will never buy from Crocus again because of their appalling customer service. Sarah Raven is more expensive but her warranty covers all her plants.