Do not use!
I ordered an Obelisk.
Someone else’s order was sent, including live plants.
Customer service was quite rude,
just demanding I returned the goods. Not at all helpful when it was their mistake. Refused to send me another box to package them in. So I said, I’ll wait for my obelisk to arrive then I will use that box. Reply was that actually, the obelisk was temporarily out of stock now (having previously said they had located it and would be sending to me ASAP) and I must return the items. So I cancelled my order, and it took 3 of us to piece back the original torn box, wrap in cling film and parcel tape etc and leave for courier. Courier would arrive between 8 am and 8pm. I was warned that I would be liable if I left it outside!
Not heard anything, I assume they’ve received the parcel.
No thanks. No voucher. Nothing.
3 years ago
Crocus.co.uk has a
1.5
average rating
from
119
reviews
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