Just completed a chat with their customer agent Louise due to the fact that they forgot to disclose to customers that shipping fees are charged to customers upon delivery! I paid nearly $1,200 for a dolce & gabbana skirt and when UPS came they said the shipper did not pay the fees and I had to pay it. I understand $50 or even $100 but these guys asked for $300 + dollars in shipping fees. Upon looking at my order, I already paid for the express shipping as well !!! Completely fradulent activity of withholding this additional shipping fee. I placed a second order before finding out this is their modus operandi , and now working with the shipping company to ensure it is returned to them. I was informed by Louise once they get both Items back , I would get my full money back but with how shady they are I am pretty sure it is going to be an uphill battle. If you are outside of UK, DO NOT BUY !! You will have to pay a huuuge amount of surprise shipping fees and then gaslight you after for being upset. I am not rich , 12 people put their money together to buy these as a thank you gift for our beloved boss and now we are all worried not getting our hard earned money back as promised !