I’m giving a 1 as there is no option of zero stars. I had a large order delivered to a collection location, none of the stuff fits true to size. I ordered from cruise yet it shows up in a flannels bag. I was returning all items in the order and there is no return postage labels or option to leave at the collection location. To return the order it cost me £13 not a lot of money in the grand scheme of things but I shouldn’t have to pay it none the less. They do not allow you to return items at stores or any of the other business the rat that is Mike Ashley owns. I sat on hold to customer service for over an hour with no one picking o the phone. Dissatisfied is an understatement.