This experience has been far from satisfactory. Chose delivery method from the website, only for it not to be valid. A week later and I still haven’t received the order, which is allegedly on it’s way back to Cruise before being resent to an alternative address. This could all have been avoided had the staff member in the Ingram Street store ordered my size rather than tell me to go to a shop 15 miles away. Therefore making me order online. I’ve been shopping at Cruise for over twenty years. Unfortunately their customer service has declined in that time, particularly the helpfulness of some instore staff.