Hi I like the products but the service and delivery is awful. I ordered a pair of paul smith brogues and paid £135, when they arrived one was size 8 and one was size 9, it took me many phone calls, emails and postage costs to get some of my money back, to start with I was only refunded for a totally different pair of shoes which were £30 less. I am still not sure I have my full refund as no records of refunds appear on my account. Despite this, I just ordered 3 hugo boss shirts, they were promised to arrive by sunday at local store for me to collect, they were 3 days late DPD deliver are rubbish