Ordered shoes before Christmas size 7 received a size 8 in a box labelled 7, I rang I asked for this to be sorted. I returned the shoes looking for the correct size and instead I received a refund. After holding for over 30mins for customer services I was told that the size 7 in the shoes I ordered where sold out and to buy the other shoes that were not on sale I declined and said it would be okay. After going back onto your website to see what other shoes where available low and behold the shoes I was looking where in stock and I ordered them and received 2 days later. Not impressed with being told they where out of stock and to order the more expensive shoes when in fact that was a total lie.