I ordered two pairs of jimmy choos, Lang and Romy. There were so many faults with the Lang’s, as I opened the box only one shoe was in a plastic bag, the price sticker had been pulled from the right shoe but left a big mark, the front of the shoe was marked, further marks on the inside of the shoe. The insert on the left shoe was coming away, and it was stuffed with what looked like toilet paper/kitchen towelettes. I was planning to purchase these from cruise in Aberdeen however I decided to shop online! I am assuming these shoes had been returned previously before being sent out to me??! With a brand reputation of Jimmy Choo I wouldn’t expect to receive such a high quality item is such a poor condition and I am wondering if Jimmy Choo are aware that their items are being sent out in such poor condition?? I am currently waiting for these shoes to be collected by your courier. I would never purchase from cruise online again and would only go direct to the brand itself.