Ordered a pair of Valentino trainers for next day delivery, I selected next day delivery I was going on holiday the following evening! However the delivery was delayed because of some sort of delay in cruise fashion warehouse I only found this out when I rang because I hadn’t received any email to say they had been Despatched! So I never received the trainers in time for the holiday they was bought for and I was told off customer service I would receive a phone call from a manager the same day before 6pm! This was now 6 days ago and I still haven’t received a phone call! Absolutely shocking!