I recently Opted to purchase a Burberry scarf from Cruise as the price was around £20 move favourable vs my local Burberry store. Firstly, the item arrived inappropriately packaged. Every Burberry item I’ve purchased in the past (either from Burberry or an official outlet) has arrived in either a Burberry box or roll tube. My item arrived, in fairness promptly, however in a basic plastic bag inside of a battered Flanels paper bag. For me, part of the experience of purchasing a high value Burberry item has always been the wonderful packaging it arrives in. With a price tag of £350, and with no postal discount available on high value purchases, this falls well below my expectations of purchasing from luxury brand retailers. If like myself, you’re based within the Edinburgh area, I’d advise sticking to Harvey Nichols or the Burberry store for similar purchases. Sort it out Cruise!