Ordering and speed of delivery was good. However the product we viewed online and ordered was not the product we received. This is actually the second time of ordering these same shoes. We had already ordered firstly from flannels, same thing happened and we sent them back. So basically you and what I’m assuming is your sister company are false advertising a product you haven’t got in stock £13.98 in delivery fees and we have a product we didn’t want. Joke is you know your false advertising and haven’t changed the photos to represent the true product. Surely that’s against trading standards?