I was soo disappointed. Ordered £840 shoes to collect from flannels. Shoe box was tatty and tissue paper inside a disgrace. No authenticity cards. Sales assistant was helpful and put fresh tissue! Moncler jacket also in a plastic delivery bag. And designer bag not a bit of tissue or protective packing in sight. Very disappointing. Ordered the shoes and jacket again from a different web site. Same price and both arrived beautifully boxed and packaged with ribbon and how to care for products cards. All items returned to cruise which I was charged for despite spending the best part of 3 grand. Poor poor service.