Hi, I ordered a Hugo Boss suit from you. It arrived in a plastic bag. What a terrible way to package a suit. Well, it was supposed to be a suit. Unfortunately the jacket and trousers were completely different sizes. I have no idea how this can happen, but it tells me quite clearly that the suits are not being well looked after. And that's even before they get sent out in a plastic bag. I had numerous e-mails with one of your Customer Service people. Unfortunately she got quite a lot of things wrong in our communications. I really don't know if she was just making things up or if she was being given incorrect information by somebody else. Overall, my experience with Cruise has been absolutely appalling. As things stand, I very much doubt if I would consider purchasing from Cruise again. I look forward to hearing from you.