My first order with Cruise fashion went… My first order with Cruise fashion went good. I ordered a pair of Balenciaga shoes and received it 3 days later. For my second order I place an order of 9 pairs (almost £4.000) . One day later I placed an order for 2 more pairs. this is where it all went wrong with their service. The last order with the 2 shoes arrived after 6 days. One of the item came incomplete without dust bags and spare laces. Nothing major but not the best service. Now 2 weeks later I'm still waiting for my large order which still has not even been shipped. Contacting their customer service through Instagram or Facebook doesn't help and they won't even reply. 2 days ago I received a reply from cs'@'sportsdirect.com (so totally different from cruisefashion). I understand that it's same company but very confusing for a lot of people. People; Please be aware Cruise Fashion IS THE SAME as Flannels. Don't be fooled. same website/ same stock just the looks of the website are different. Contacting Flannels doesn't help either and they just tell to contact Cruise Fashion again. HORRIBLE service by CRUISEFASHION, SPORTSDIRECT & FLANNELS