Flight book to Calgary via Dallas ..it took almost 3 hrs to get thro passport and security..so missed flight..went to customer service they gave us a boarding pass for another flight that eve..got to gate and see it was to Vancouver not calgary..next flight was in morning 8 am..so slept on bench..no food or hotel offer..after 3 gate changes ..having to go on connecting train twice eventually got to Calgary..missed all the days trips..Hotel awful..next hotel breakfast poor ..in plastic plates and cutlery..never seen anything like it…we are 75 yrs old exhausted ..still on trip ..and board for Alaska cruise tomorrow..would rather go home I have emailed cruise 1st and got an automated reply Ps there are at least 15 of us..2 couples have lost cases ..one has pain medication in it