My Wife and I were due to go on a Greek Islands cruise on 15th.May 2020 but of course this was cancelled. We received official confirmation of cancellation on 7th.May and were told the amount paid would be refunded in full. Despite numerous emails and subsequent excuses we have still not been refunded. Over the years we have booked several cruises with this so - called Company, but after this experience we will never use them again. They have now stopped replying to my emails and we are totally disgusted by the way we have been treated. Cruise 1st. only seem interested in taking money from people, which they are very good at, and apart from that they have a total disregard for everyone. Please take our advice and book elsewhere.