Booked with Cruise Direct/Barrhead. Was promised that other person’s payment would be taken by phone call in Dubai but would not/could not phone back at the time which meant I had to phone.One would think with all the Company makes they could afford a call. Sent an email in December 22 to ask info about port we would be leaving from. March 23 still no reply. Very quick to take everyone’s (6 persons )money but not quick to reply when a simple question asked. The agent was Laura Straker who was very friendly and helpful initially up until we paid. I also asked someone to pls send me link to pay for beverage package and was told they couldn’t. Would never deal with them again. So people out there DONT use them!!! Their after sales is non-existent!