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Amanda
Zero after care and complete lack of empathy shown by CSJ. They supplied and installed/fitted shower room in April 2018. Kitchen ceiling was leaking in July 19. Called them and was told it was 2 months over the warranty therefore I had to pay £120 to get some workmen out to "check" what was wrong. I had to find and pay a local plumber to fix problem. On inspection, we discover, there had been a long term leak as our kitchen beam is completely soak and damp. Apparently there was another problem, the water pipes were leaking too. Called CSJ and showed them the poor workmanship provided and it was then they had send someone out to fixed the water pipe. However, this wasn't an emergency as we had no use of a shower for 4 days. I am now trying to get a reimbursement for the work I had to pay to get a new trap tor replace the broken trap fitted by CSJ. Message then and no surprise, no reply or acknowledge this.
5 years ago
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CSJ has a 4.6 average rating from 580 reviews

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