I don't book a holiday, I call a friend. Andrew puts customers first and takes time to get to know them, ensuring he can give world class service. When caught in Egypt after the flight ban, we felt safe and taken care of. Despite being busy re-booking other customers, he still found time to keep in touch and update us. And great follow-on service after our return. Then when our next Egypt holiday was cancelled, Andrew was in touch the same day. Within 24 hours, we had a replacement holiday booked in Cayo Coco on Andrew's recommendation. It was perfect in every respect, and down to the smallest detail. And the value for money can't be beat. What's not to like? ????