I recently purchased a gift for a friend from Cubbies. Given the current worldwide situation, there was a delay in delivery. Tracked delivery was paid for and even at that, the status of my order did not appear to be monitored. When I contact Cubbies for an update, as quite a bit of time had passed, Lee could not have been more helpful. He kept me up to date on actions from his side, even though this was out of his control. Goods news, the gift was delivered and loved by my friend and her little newborn. Both in terms of the quality of the item, and great customer service, I would highly recommend purchasing from Cubbies.