I am from the Philippines who purchased a Cuckoo Clock ( Trenkle Uhren ) while traveling with a grouo in Germany, back in 2012. I gifted it to parents but since I moved out of our house, they neglected its care and let the batteries rot. I am fortunate to have found Cuckoo Collections as I was already desperate of solutions. Already approached several clockmakers in the country and declined me. Thankfully , this shop made everything so easy for me and didn’t charge a fortune for the part that I needed. It came by ordinary mail after just a couple of weeks. In our life when so many people are dishonest, these shop has restored my faith to the internet community. They were also very responsive and helpful. We rehoused our clock to our new home, now , bringing me back to my memorable trip in Germany. Again, my deepest gratitude to your shop!!