Cuddle Decor not only provides quality products; but also quality customer service, My e-mail was answered quickly and completely -- all my questions were answered. The owner, Claudia responded to my mention that I had lived in Oregon for 43 years before retiring to Nebraska. She ended the e-mail with " Go Ducks". The products are checked prior to shipping to make certain they don't have blemishes and the box containing the product is marked "Fragile" and there was adequate stuffing to insure a safe shipping. Even though I live in the mid-west, I will continue to do business with Cuddle Decor.