After a long research online and very good feedbacks I decide to purchase CUISINART COOKFRESH PROFESSIONAL GLASS STEAMER. I tried to use it and found out that there are no preset functions: poultry, vegetables, seafood etc. so wildly advertised on every video online and every review of this product as well as on images on the packaging. There is just a timer and two functions: steam and keep warm. That’s all. How this is possible? I feel cheated and tricked. I have returned it. Initially I have been refunded £50 instead of £175. After nearly a month of struggle with Cuicinart North America, France and UK I finally got full refund. Never again. Terrible experience. Customer Service is very poor. It is almost impossible to get in touch.