28th of May booked and payed for Champaign brandworth car A car arrived to pick the groom up The wrong car my partner had to tell the driver it was the car (he replied are you sure) that was the first thing that went wrong He took him to the registry office around 15.50 Got a call from cupid saying our car had Broken down He then came to pick me up less than a Mile away from the Crown Plaza Hotel Took him 30 min was already late for my Wedding getting married at 16.15 Got to the registry office at 16.30 I was in tears as I didn't know if I had missed the time slot Luckly my partner had begged them to wait and they did Came out of the registy office the right car was there He took us to the reception and I said where is the champagne the driver said at the side of me We should have had it as we drove to the reception Got to the reception Had photos around the car went into the reception to meet our guests Came out later the car had left We had it booked till 19.30 He left an hour later Put a complaint in we got offered £50 as, a good will gesture We had a very stressful wedding day due to this