I had placed 2 orders . 1 on June 29th order #72266 which I still have not received. I just got a few days ago the 2nd order I placed on August 2nd order # 75198. I do appreciate the bottles I just received . but in my opinion I think I should of received the first order first. don't you think? I am still waiting for the first order which I was told it was shipped on the 9th of September. and the 2nd order will be sent out by the end of the week which would of been on the 13th. I like the product but the shipping needs improvement. no need to explain about the layed up orders because of customs. I understand ... the shipping dept should have all the orders out by now. the customs problem was in mid July ..correct? you asked for my opinion . just thought I would let you know how we felt. thank you William Eaton