I would highly recommend this company and the product to anyone who is struggling with acne and occasional breakouts. I wish we knew about the product when my son was in his really tough teenage acne years, but both kids are in their 20’s and it’s helped clear their skin tremendously! My daughter (23 y/o) started her adult acne and saw a dermatologist and they just told her to use Retin-A and nothing else specific. She was very frustrated and found Curology online, gave it a try and in a couple of weeks, her skin started clearing up. Now she’s convinced both her brother and her mom to try the Curology program and we love it!! I have used almost every acne skincare line on the market and this is the only one that doesn’t leave my skin irritated, dry, or with dark spots. I love that the company makes each formula individualized to your skin type. They seem very knowledgeable. The only problem I have is the autoshipment program....they made the bottles smaller and the ability to schedule out more than 2 months difficult. I’ve had a collection of bottles that I don’t need and had to cancel and restart the autoshipment. Needs to be fixed please. Otherwise, I’d say customer service is quite good!