I wish I had done more research on this product before trying it, because it was not a fit for me. My skin is very sensitive. My major issues were clogged poors, fine lines, oiliness and cystic pimples on my chin. My first and strongest formulation gave me massive cystic pimples and a huge rash around my eyes. I hated putting on the cream because it burned and made my face itch. I tried all of their precautions, tips, tricks and stipulations before requesting another formulation. My second formulation didn’t cause a rash but the massive cysts continued. Same tips and tricks. At this point my skin developed a bumpy texture and looked enflamed all the time. So itchy and burning. My third formulation was the last chance and it didn’t pass the test. Still so much burning, breakouts and inflammation. Currently my skin is wrecked. I still have lumps and bumps all around my mouth, all over my chin and my forehead feels like gravel. I’ve never used so many pimple patches. I’m blowing through packs of them to aid my huge pimples in healing. I’ve limited all skin care down to gentle face wash and moisturizer. I understand that there is a purging process, but for me, that process in combination with itching, burning and rashes was totally unmanageable. I hope my skin heals soon with gentle care but I’m going to need professional help to recover from this. Overall this was an expensive mistake. I miss my old skin. Ot wasn't perfect, but it was much better than this. Now I’m just embarrassed.