They claim that you have 100% ownership rights of your logo but the truth is you don't. Ownership rights from what they told me is only a "trial" of the logo to see how it looks, they still technology own it. They design an OK logo, nothing that really stands out, and then they inform you that you have to pay an additional $502 for ownership transfer of the logo. As a veteran of this great nation, trying to start a small business, I feel as if they were trying to hide those additional fees from me instead making it know up front that there were additional fees. And on top of that they wanted me to pay an additional $1500 for copyright and trademark rights. Terrible experience. I told the Creative Head, Jason Wallace, that I wanted a day to think about it and he told me the offer of $502 and $1500 was at a 70% discount and only good for the remainder of the day (15 minutes left before they closed). And before I told him my answer, after asking for a refund (they claim a money back guarantee), he told me it was finalized and sent to me. And now he don't want to respond to any of my questions. Good scam company looking for ways to get extra money out of you.