I've used D9 for quite some time now, I really can't quite remember but at-least for years. I've also used plenty of other hosting providers on and off so feel I have a good perspective to compare. Without a doubt, and more or less pretty consistently, they continue to provide a pretty solid hosting solution across whatever you want, the control panel & processes are straight forward, and they are good about going above and beyond occasionally to answering questions and helping with dreaded Wordpress issues, even though that's massively not in their remit. Support is almost always great and immediate, often you'll find yourself speaking to the owners, I'm not quite sure how they manage that but anyway. It's not always been a completely straight ride but I think the fact I'm a PITA and still giving them a deserved five stars and I don't think I'd ever go anywhere else, says a lot. They really do set themselves up as a decent reliable and robust hosting company, domains, storage, email, VPS, literally everything. Like my hair dresser I've been going to for twenty years, I hope they always stick around because frankly, I wouldn't know what to do if they dissapeared.