While I enjoy the concept of this service, "surprise boxess" there are thing I don't not like. The account dashboard shows totals but the totals are not accurate because sometimes things don't show up. So my total shows 34 boxes recieved while in reality I have only recieved 22 of the boxes they say that has been sent. It was easy to leave a chat message and they respond with in 24 hrs or less and have given me a few credits when I told them about items not showing up. I have also had the random seller contact me directly through Amazon to request I cancel the order or they may loose their job. I find that to be a bit off putting. I have gotten some very useful items for my selfnor things I can use to as gifts.