I joined under the anticipation of the excitement based on race reviews that everyone was leaving. However in my first month although I did receive 10 items, my account shows more than 10 items shipped but some never arrived. It is not clear what you should do in those situations. I have also received items not selected in my preferences section including toddler sized clothes and I have an 11 year old daughter. I want to love the subscription and am trying to be patient so I signed up for a second month to see if my first month may have been a fluke but I have less than a week left for this month and have only received two items. It's just frustrating on my end to feel forgotten - others are posting amazing deals and items and my experience has been sub par at best. I don't want to cancel but this really doesn't look promising like all of the online reviews state that it is fun and exciting. The items that have arrived that don't interest me really aren't giftable to anyone else either.