It has been quite a whirlwind getting started. It took some time for the system to pair my amazon account and unfortunately, it happens to often. The customer service team was understanding and accommodating. Its also disappointing seeing the items you could really use be OOS (Out of Stock). But on the bright side, when the system is working, it was extremely gratifying to finally receive items that could be used by myself and I could gift to others. And just in time to ease my shopping this holiday season. Now I'll be an Ultima gift giver all year round!!!