I have sent your Floss "Spring Edition" to two different friends - the flowers and the vase were both exquisite and loved by both recipients, so thank you. The order delivered to my friend in Frankston was left at a door they don't use, which is no fault of the delivery driver (as how would they know?). She thought the sms she got re delivery was a scam and deleted it, and after I asked if she got the flowers she found them, however the card was no longer there / attached to the flowers (POD photo showed the card attached) so I had to let her know what the card said. The delivery to Kew went well, however the POD photo was just of the house/driveway, not of the flowers at the door - so if the flowers had gone missing, the photo would not have proven delivery at all. Just FYI, this is feedback to improve the delivery service - I love your flowers and the delivery tracking service xx