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Casandra
Do not buy anything from this company. Bought an extra large wardrobe from them and paid for installation. Quality was not great but ok you get what you pay for. I am now moving house a little over 7 months from when I bought it - and find that the team that installed had broken several parts of the wardrobe at the time of installing. When I called to claim - they told me it was my problem. They refused to connect me to a manager and they hanged up the phone on me. This is a polish company which should not be operating in the UK if they are unable to follow standard customer service procedures. The lady that I spoke to was so incredibly rude and would not let me get a word in - eventually she asked me if I thought that she was being racist (that completely threw me) so I said yes, actually I think you are. Then she tells me that the calls are being recorded - well I am glad they are as that means her rudeness, and lack of customer service will be clearly seen. Do not buy from this company - they are a scam
2 years ago
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Dako Furniture has a 3.9 average rating from 31 reviews

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