DO NOT BUY. VERY CHEAP QUALITY!!
Order no:2000045930
I bought the serina wardrobe from dako, it came after 6 weeks but the quality was so soo cheap the first twist i done to put the screw in chipped and this happened for all the holes where the screws were meant to fit. Thats only one problem. secondly there was so many damages to the parts of the wardrobes i actually realised after collecting the parts to assemble them one by one. Third is that there were missing screws and the assembling guide is so rubbish you have to check it 10 times to figure out what goes where. So basically i was only able to assemble some parts and it is not an sturdy wardrobe until now, it is literally wobbling. Yet i havent fixed the sliding doors yet which one of them weigh more than the whole wardrobe, so i dont know how this cheap wardrobe all together would hold one door in place without it wobbling all around. 4th is that there is supposed to be shelves on both sides of the wardrobe, same size same shape but for some reason on one side of the wardrobe the assembling instructions and screws are different from the other. And some shelves only fit onto a tiny screw that will not hold the shelve in place, its not safe! I messaged them and told them.the story but they told me because ive assembled some parts of the wardrobe they arent able to refund it. And can only replace the damaged parts (all the parts have cracks and damage) but they seem to not understand how on earth are customers supposed to know whether the wardrobe meets the standards before you assemble. So how do i understand the wardrobe is wobbleing before assembling it. The max they offered is £50 as a particial refund. Unbelieable! You can only email them which results in days of communications. Waste of so much time. An second hand wardrobe will be better quality than Dako furnitures!
2 years ago
Dako Furniture has a
3.9
average rating
from
31
reviews
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