On 20/03/2017 I ordered two Dunlopillo pillows whose cost is £ 27.98 + £ 11.98 for shipping, a sum total of £ 39.96. 24/03/2017 a woman called Sharon called and said that there are no such pillows and it is not certain whether to appear at all on sale. (Pillows are still available online). Apparently delivery to Kilkenny for them is not on the way. She promised that she would make a refund. A refund has not yet been made, although I called Sharon after her call two weeks and three weeks later. She pretended that she was surprised that the refund had not yet been made. She promised that she would write an email to the office. And so every time the same tale. It seems that there are some deceivers and scammers working there. My warning: do not buy from them on-line and you will find yourself in my positions or worse, depending on how much more expensive your purchases will be. For one thing, you will find yourself in positions without interest-bearing creditors and it is not known whether you will receive the money back without the intervention of a financial ombudsman or other legal institution.