AVOID AT ALL COSTS. We bought a bed from this company back in July 2021 and knew then it would be a 6 month lead time. However come January, the bed was running 2 weeks late. At the point of delivery, they delivered to our old address (despite me updating the new address with them directly & on the account), so then had to collect for redelivery which was due to be 2 weeks later. This bed never arrived on the confirmed delivery date, and so they later informed me they had somehow LOST the bed with their third-party collections service, so had to re-order a whole new bed on a further 3-month lead time. We had already gotten rid of our bed to make room for this which we thought was fine given we had a confirmed redelivery date, so were left sleeping on a mattress on the floor for 3 months. The bed finally arrived middle of May (so closer to 4 months!) and I am STILL one month later trying to get any gesture of goodwill/compensation from them for the huge mess-up on their part and the fact my partner is now attending weekly physio appointments due to a bad back from sleeping on the floor. All they're offering is a £50 credit voucher - as if I'd ever want to shop with them again?! Utterly appalling. Will be taking further.