Delivery really slow compared to other competitors. Delivery card left but with no details on it, when would redeliver, who the parcel was from etc. When it did arrive, box was bashed and battered and shoe box in which the boots arrived was all damaged as if they have been in stock for years. On returning the boots as they did not fit, there is just a postage label provided which then resulted in the cost £13 to return the boots for a refund. I think this is terrible and postage return should be covered as like all other shoe and fashion companies. I think its daylight robbery where you charge the customer £3.99 delivery charge and then we are expected to pay the more expensive return price. I very much doubt I will use Daniel online again.