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Please be aware that if you buy anything from them there is no way you can refund it if it gets damaged due to the poor quality. I bought a pair of trainers from them and after 1 week the shoes started to show sign of damages to the both sides. I emailed and explained and they started to blame me for damaging the shoes. After many emails and sending the photos, they asked me to send the shoe back for inspection!! After 2 weeks of inspecting my shoes they said they cannot offer any refund but a £20 voucher!! The price for the shoe was nearly £90!! So I paid £90 for a trainer of a bad quality and I get £20 voucher to buy another £90 bad quality trainer from the same shop!! The most stupid thing I have ever heard! If I bought the same shoes from Office or anywhere else and I have the same issue I could simply get it replaced or get a refund. Beware of this and don’t risk it if you are not sure what you are buying. You cannot claim anything back if the quality is bad.
7 years ago
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Daniel Footwear has a 4.5 average rating from 5,833 reviews

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Alice, Customer Support

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