Recent purchase of what is supposed to be a high end and expensive fashion item. (Vivienne Westwood bag) Item was very poorly packaged and presented, no protection whatsoever just stuffed into the vivienne westwood dust bag (which in my opinion is the wrong one as the complete bag including the handles doesn't completely go inside) then just put into a plastic parcel bag and posted. How it never got damaged is beyond me as there were holes and tears in the parcel bag, that could have been Xmas ruined just because of a lack of adequate protection for said item. Only offended a 5% refund as I pointed out that it looks like ex display as there was no plastic bag and no extra protection in the shiny bits. I read some reviews of same bag on other sites, and customers thanking them for the professional packing and overall presentation of their product, but not on here. My first and last time using Daniel Footwear. Less than impressed.