I bought a sofa 4 years ago from Darlings and a couple of evenings ago my husband knocked over a glass of red wine from his side table. The side of the sofa and carpet took a big hit. I rang Darlings the following morning with my plight to enquire if there was any cleaning remedies for my sofa disaster. Nicole was so helpful in enquiring with the team and then Amanda sent me an upholstery cleaning kit free of charge. I have been overwhelmed with their after sales customer care and kindness. Darlings produce excellent craftsmanship and care about their products with quality service.