I have recently bought a lovely 5 seater corner sofa from Darlings. The help in the store was excellent and my sales assistant was friendly, knowledgeable and very helpful. I put the order in and the sofa was ready more or less when they said it would be. My only criticism in the whole process was the delivery company they use. I have rarely come across a company which is so inflexible and unhelpful. They sent me a date which was almost 2 weeks in the future and, when I couldn't do this, sent me another which was another 10 days off. They refused to discuss dates on the phone (and it took me some time to even find a number for them) but just sent me infuriating automated boxes to fill out. I only managed to get a date fixed at all by calling Darlings in desperation and asking them to sort it out for me. It took almost a month for the company to deliver my sofa and then they sent me incorrect information on the preceding day regarding timing. When it actually arrived the delivery men couldn't have been more helpful or professional. However, the logistics side of the company was appalling. Having said all that, I love my sofa and it is exactly what I was looking for but I think Darlings should consider changing their delivery company!