I would give 100 stars if I could! Having spent the last 3 years thinking my broken internal hard drive was beyond retrieval (I’d tried a few specialists), I happened upon Data Recovery Specialists in a Google search, followed their oh so simple steps, and just a couple of days later, I received a phone call confirming almost all my precious invaluable family photos and videos had been recovered. It didn’t take long for the restored data to be returned to me and all the communications were absolutely spot on all the way through. I’ll always feel indebted to this company for giving me back my children’s baby photos! But honestly, my experience of the whole process was some of the best customer service I’ve experienced. Thank you Data Recovery Specialists!!